Extended Hours

Appointments will be available to book between 16:00 and 20:00 on weekday evenings and between 09:00 and 17:00 on Saturdays.

• Face-to-face GP and Nurse appointments as well as telephone/video consultations with Allied Health Professionals will be bookable.

For improved access within our community, the location of face-to-face appointments will alternate between Parchmore Medical Centre and Upper Norwood Group Practice each week

When We Are Closed

Our out-of-hours service provider is the 111 service who will assess the need for clinical intervention and advice on the best course of treatment. If needed, clinical care is given by a fully qualified team of Doctors working for the out-of-hours service. Patients should always telephone 111 if they feel that this service is necessary. It is available between 6.30pm – 8.00am Monday to Friday. It also covers all weekends and Public Bank Holidays.

In a genuine emergency dial 999. Chest pains and / or shortness of breath constitute an emergency.

You may find it helpful to decide where to go for help by the Croydon Health Services website which explains in more detail the options available.