We aim to provide high quality health care in a responsive, supportive, courteous and cost-effective manner.

We aim to:

• Provide a service which puts patient self-empowerment and welfare at the heart of all we do
• Work within the framework of NHS Primary Care Services to provide professional medical, nursing and other services which meet the identified needs of patients
• Promote best practice through utilising specialist expertise within the practice team and externally and encouraging the continuous professional development of all members of the practice team
• Nurture a culture which is innovative, forward looking and adaptable
• Take into account the evidence provided by scientific and medical research in our treatment

Values

Caring for wellbeing in body, mind, spirit and relationships

• Conveying compassion in word and action
• Assessing and responding to needs
• Providing an appropriate range of services
• Maintaining a health promoting environment

Respecting all

• Showing courtesy
• Seeking to understand
• Treating all fairly
• Valuing each person as a unique individual
• Being especially supportive to the vulnerable

Working as a team

• Relating well within the team
• Valuing the contribution of each team member
• Building a mutually supportive environment
• Co-operating with other teams
• Encouraging responsible involvement by our patients

Integrity

• Speaking and acting truthfully
• Being accountable for our actions

Learning and improving

• Adapting to change
• Building on achievements
• Developing our services