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Online Facilities

The practice now provides the ability to book appointments, order repeat prescriptions and view your medical summary, medications, allergies and any adverse reactions online.
If you would like to register for this service please contact reception OR follow the link below:

CLICK HERE for the information leaflet introducing Patient Access online services


If the doctor prescribes you medication which you must continue to take over a long period of time, you will be issued with a prescription which has a Repeat Request on the right hand side. When your medication starts to run low, you should request your repeat medication. We require at least 48hrs notice (two working days) to prepare your prescription so please ensure you PLAN AHEAD.

There are six ways you can request your prescription. These are:

  • Tick the medication required on the repeat section of the prescription form and drop it into the box in the Main Reception area.
  • Tick the medication on the repeat section of the prescription form and drop it into one of the pharmacies working with the Practice. Please speak to a receptionist regarding using this service as you must sign a consent form.
  • If you have lost the repeat section, you must come into the Practice and complete a request form for your repeat medication. The forms are located on the Reception Desk.
  • By fax (to 020 8771 4167). Please include your name, address and date of birth.
  • By post. If you would like us to send you your repeat prescription, please enclose a self-addressed stamped envelope.

Please note that we cannot accept requests for repeat prescriptions over the telephone or via email as this can lead to mistakes.

If you need a repeat prescription for the contraceptive pill or hormone replacement therapy only, please tell the receptionist so that you can be fitted in for an appointment with the Nurse or Doctor.

If you are on repeat medication, we must review your medication on a regular basis. A review date will appear on the repeat side of the prescription. Please see your GP when you see this date. DO NOT IGNORE IT.

Do ensure that you have sufficient medication to last over weekends and holiday periods.

Due to high volume we cannot always do urgent prescriptions.

Please ensure that all medicines are kept out of the reach of children. Unused medicines should be returned to the chemist.

NHS charges

From 1 April 2016, the charges are:

  • The current prescription charge is £8.40 per item.
  • A three monthly PPC is £29.10.
  • A 12-month certificate is £104.00.
  • Prescription Costs information.
Your Neighbourhood Professionals. Just a Click Away!
30 Norbury Road, Thornton Heath, Surrey, CR7 8JN
  • Telephone 020 8653 1869
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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