Contact

We have full and easy access for those using wheelchairs. The front entrance is flat and a wide main door makes entry easy for all. We do have some clinical rooms on the 1st floor, so please do advise our reception staff if you are unable to go upstairs and they will arrange for you to be seen on the ground floor. Space is available for mothers using prams and pushchairs, but we do request that prams are left in the lobby area and not taken into consulting rooms if possible to avoid injury to others.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Appointments will be available to book between 16:00 and 20:00 on weekday evenings and between 09:00 and 17:00 on Saturdays.

Face-to-face GP and Nurse appointments as well as telephone/video consultations with Allied Health Professionals will be bookable.

For improved access within our community, the location of face-to-face appointments will alternate between Parchmore Medical Centre and Upper Norwood Group Practice each week